TouchCare Plus – 6-Month Extended Warranty

TouchCare Plus gives you 2 months of additional protection on your device, keeping you covered long after your purchase.

Enjoy peace of mind with coverage for technical failures, internal component issues, and software problems-plus a free screen protector replacement every time you bring your device in during the warranty period.

Repairs are handled by our certified technicians and typically take 7-14 working days, depending on the complexity of the issue.

What’s Included

• Coverage for internal component failures (motherboard, charging port, speakers, microphone, camera, IC faults, battery faults not related to wear-and-tear).
• Coverage for software failures (system crashes, software corruption, firmware issues).
• Free basic screen protector replacement whenever you bring the device in.

What’s Not Covered

• Physical damage: cracks, dents, breaks, or LCD damage.
• Water or liquid damage.
• Damage caused by drops or pressure.
• Battery aging due to normal wear.
• Third-party or unauthorized repairs.
• Lost or stolen devices.

How It Works

• Available at purchase or within 7 days after buying your device.
• Device must pass an initial diagnostic check.
• Claim by providing us with your order details & bringing your device and proof of purchase to any Touch Screen ZA location or Ship it To us at an additional fee(Subject to location).
• Repairs may include part replacement.

TouchCare Plus gives you real protection, real support, and real value - keeping your device running at its best.

TouchCare Premium – 12-Month Extended Warranty

TouchCare Premium gives you an additional 8 months of protection, keeping your device safe long after your purchase. Enjoy peace of mind with coverage for technical failures, internal component issues, and software problems—plus a free screen protector & clear cover replacement each time you bring your device in during the warranty period.

Repairs are performed by our certified technicians and typically take 7–14 working days, depending on the issue's complexity.

What’s Included

• Internal Component Failures: motherboard, charging port, speakers, microphone, camera, IC faults, battery faults not related to normal wear-and-tear.
• Software Failures: system crashes, software corruption, firmware issues.
• Free Basic Screen Protector replacement each time you bring the device in.
• One-Time Screen Repair (subject to a service fee).

What’s Not Covered

• Water or liquid damage
• Battery aging due to normal wear
• Third-party or unauthorized repairs
• Lost or stolen devices

How It Works

• Available at purchase or within 7 days after buying your device.
• Device must pass an initial diagnostic check.
• To claim, provide your order details, bring your device, and proof of purchase to any Touch Screen ZA location, or ship it to us (shipping fee may apply depending on location).
• Repairs may include part replacement if necessary.

TouchCare Premium delivers real protection, reliable support, and true value—keeping your device running at its best.